The staff may use some medical terminology that may be unfamiliar to you. 
Below you will find common terms or procedures used in our office.

ABR (Auditory Brainstem Response): a test to assess the hearing nerve function
Acoustic Neroma: a growth on the hearing nerve
Audiogram: hearing test 
Biopsy: to collect a sample of skin or tissue for analysis 
Cerumen: ear wax 
Cholesteatoma: a skin like tumor of the middle ear 
Closed Reduction: a method of setting a fractured  nose 
Cookie Swallow: a x-ray of  the throat and the swallowing process 
CT: a method of taking pictures of the internal structures of the head or body 
Dysphonia: a voice problem
Dysphagia: a swallowing problem
Effusion: fluid build up, usually behind the eardrum
ENG or VNG (Electro or videonystagmography): a test of the balance system
ETD (Eustachian Tube Dysfunction): a problem that causes middle ear congestion
Epistaxis: nosebleed 
FNA (Fine Needle Aspiration): to collect or drain fluid for analysis 
GERD (Gastroesophogeal Reflux): a chronic type of heartburn
I&D: irrigation and drainage 
Laryngectomy: the surgical removal of the voice box
Laryngoscope: an instrument used to examine the nose or throat
M&T (Myringotomy and Tubes): draining  the middle ear space of fluid and placement of drainage tube
MRI (Magnetic Resonance Imaging): a method of taking pictures of the internal structures of the head or  body. 
Neoplasm: a growth of skin or tissue
Otitis Externa: an infection of the ear canal
Otitis Media: an infection of the middle ear space 
Otosclerosis: an arthritic condition of the ear bones
Rhinitis: an infection of the nose
Sialodenitis: an infection of the salivary gland
Sinusitis: an infection of the sinuses 
T&A (Tonsilectomy and Adenoidectomy): the surgical removal the tonsils and adenoids 
Tinnitus: an unusual sound or ringing in  the ears
Tracheotomy: a hole placed in the throat to aid breathing
Tympanogram: a test of eardrum mobility
Vertigo: a type of dizziness or balance disturbance